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Senior Technology Leader, Coach, Engineer

Who am I?

I am Narasimharao Nakarikanti, I am passionate about technology and leadership with over 2 decades of experience in Information technology, leading, and inspiring people. At present, I lead the Service Centers portfolio at Target. Guests, Team Members, Vendors reach out to Target when they have an issue. My team is responsible to architect, design, deploy software that help Guests, Agents, Vendors, Team Members find solutions quickly and efficiently. We have enabled various self service and human assisted options. The experience that they receive is very important and is directly tied to Target's purpose "To help all families discover the joy of everyday life" Case & Knowledge are two core services that my team owns and operates.

I have been with Target since 2008, played various roles leading people, programs, technology transformation, innovation across US and India. I have been part of the Target's Growth journey and contributed to it's successful transformation as a Technology company. Modernized various legacy systems to the Target recommended architecture and approved tech stack. I was part of Supply Chain, Point of Sale, Stores and different parts of FRS including Payments, Gift Cards, Prepaid and Service Center domains. This is the best part I love working for Target: I get to learn different parts of business and feels like I just joined Target.

Values:

Explore, Learn & Apply, Share